Arun Veterinary Group

Our team are dedicated to provide the highest levels of customer service and pet care.  We put love into everything we do and are always striving to improve.  The kind words we receive from our clients are rewarding and inspiring.

“You remind me of an old style GP- approachable, dedicated, nothing too much trouble with extremely good interpersonal skills and clinical excellence that spreads across a very broad diagnostic and therapeutic spectrum. Maybe it takes a Doctor to appreciate a good Doctor!” (Dr. Price)

 

cat drinking

“I am writing to express my complete satisfaction of the service provided by your practice during Ziggy’s accident this year.

I am especially happy with the professional, yet personal service you give.  I dealt with Matt mainly and always had 100% faith in all the treatment and advice he gave.  Although it ended up being a fairly long process he was always completely honest in his diagnosis and costs, which makes decision making of any kind much easier.

I have also taken several of my other dogs to the practice and the service is always the same…excellent.  I would recommend Arun Vet Group to anyone not only for the service but also for the cost, at no pint did I feel I was being overcharged, in fact the pricing system is very, very fair.

I would also just like to add that the reception staff are always polite, cheerful and helpful.” (Laura Cowley)

“I switched over to Arun Veterinary Group recently and can’t praise them enough! It’s a very friendly but professional practice and you just instantly know that your pet will be given the very best attention – even dogs seem happy to be there! What I like is that medical conditions are explained to you in depth using words you can understand and there is never any pressure in trying any procedure or medication. If they don’t think it will really work they tell you there and then and that is something I really appreciate as with other veterinary groups I have been with it’s been a case of try first then admit it was ineffective afterwards but still charge you. I like Arun’s honesty.” (Di H)

 

Arun Vet Group Services

“Matt has been vet to my Border Terrier Louis for the last 10 years. He is caring, dedicated and an accomplished practitioner – who always gets right to the core of the problem. Louis was in a road traffic accident before he was a year old and without Matt caring for him I doubt he would have survived – so thank you Matt for being a true super vet” (Di Williams)

“As loyal and regular clients of the Arun Vet Group…the time is right to say thank you for the excellent service you provide to our much loved animals. Having lived in the Pulborough area since 1983 and now in remote West Wales for the last fifteen years we still attend the surgery regularly for health checks and boosters. We are always met with a smile and competent help. Our good wishes to Matthew Gittings and his team for many years ahead.” (Margaret & Brian Jenkinson, Castell Elwyn, Wales)

Pet Advice for Firework Season

“To Matt and ALL the team who have helped with Jodie’s journey.

Thank you to you all for your part in helping Jodie to fight cancer, thanks to you all she had an amazing happy year still able to chase shadows in the pond and leaves on the drive and the ‘little dogs’! We thoroughly enjoyed the extra time we had to spend with her and developed an even closer bond this last year than ever. Thank you to Richard and Kate who were very respectful and kind at the end. Also thank you to Richard, Kate and Matt for the cards. So hard to say Goodbye as you all know, I feel blessed to have had her in our lives.

Thank you x from all the Ainsworth Family”

“Just a quick, and belated, note to say thank you for your efforts when your operated on our cocker spaniel, Rowan.

As I am sure you are aware it’s been a very stressful time for us and your support and clarity of communication was a great help, as of course was the successful outcome!

I know that ‘this is what you do’ but we felt that you, and I am sure other members of your team, went beyond the call of duty to help.

Perhaps you could pass on our thanks. Kind regards” (Paul and Sue Chapman)

“Thank you for everything you have done for Bertie over the years. He may have not been the most forthcoming of patients – Matt had to drag him out from under waiting room chairs many times – but he knew you cared and I knew he was always in the very best of hands.  I shall miss him enormously but thank you for keeping your faith in his wavering ability to ‘turn the corner’ and for giving him one last chance.” (Rosie Manger)

“We are sorry for writing to you so late, but have felt very strongly about expressing our appreciation to you and your colleagues for your hard work making Tess better. We are grateful for your sincere care and honesty throughout, but especially for being there when we needed you, even after hours! Rest assured, when we find space in our hearts to get another dog, we will come back to your fabulous practice.” (Sharon, Dave and Jack Fuller)

“Having a terminally ill dog, I have used the out of hours service on several occasions and have found the whole team to be kind, compassionate and caring. I would not hesitate to recommend Arun Vet Group” (Michelle Simmonds)

 

 

 

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