24 Hour emergency no.
Our dedication towards your pet is constant -day or night our welcoming and reassuring team are always on hand to help. We take great pride in running our own, on-site emergency service with the vets and nurses working within a rota to ensure a friendly face always sees you promptly during what can be a very stressful time.
If you need us in an emergency during surgery hours please telephone the practice immediately and we will ensure that you are offered an appointment on a priority basis. Please make it clear that the matter is not routine and we will do our utmost to attend to you at the earliest opportunity.
During the evenings, weekends and Bank Holidays we can be contacted on any of the practice contact numbers. Your call will be forwarded to our dedicated out of hours support service who will take some brief details from you before making contact with our duty vet who in turn, will ring you back as soon as possible to discuss your concerns.
Our telephone advice is always complimentary but please be aware that additional fees will apply for emergency consultations and home visits when this is deemed necessary.
We take responsibility for our clients pets very seriously and we want you to know we are always available for you if you have any concerns